Terms and Conditions of Sale


By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Scent NZ Ltd may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

Substitution Policy

Images found on this site are used as guides only and may not be exactly the same as the final product. Scent NZ LTD reserves the right to make fair and reasonable substitutions according to the practical availability of specific flower types and containers. We always recreate our designs as faithfully to the picture as possible.

Delivery Policy

Scent is not responsible for deliveries if the recipient is not at the location at the time of delivery. If you are the customer, you must make sure that the recipient will be at the location on the date given on the order form for delivery. If not at home we leave it at the safest place and leave a card in the letterbox as proof of delivery.

We need a contact number for the recipient, if the recipient cannot be contacted the courier will bring the flowers back the store and there will be an additional delivery charge.

We will always try our best to get your flowers and/or gift delivered.

Privacy Policy

Scent NZ Ltd is committed to the protection of personal information in compliance with National and International Privacy laws. Scent NZ Ltd will maintain the integrity of data collection, use, disclosure, accuracy, security, openness and access for you to your personal information.